FAQ's

What is your return policy?

 

Exchange or credit will not be given unless the policy below is followed:

  1. Return authorization numbers will be required on ALL returns
  2. Before starting installation, check and compare interior component or top with the one on the car. Be sure the correct part was ordered for that particular car and that the convertible top's plastic windows are free of defects.
  3. In order to receive an exchange or credit you must notify us within 60 DAYS of the original purchase. All returns will be subject to restocking fees of up to 50%.
  4. Merchandise must be in the same condition as received. Merchandise will not be accepted if installation has been attempted.
  5. Merchandise must be carefully packaged in the same manner as it was received, with special attention being given to plastic windows on convertible tops.
  6. Damages caused by failure to unfasten fasteners prior to putting top in down position are not the responsibility of the manufacturer.
  7. Convertible top windows are not guaranteed after installation.
  8. Custom ordered colors and materials are NOT returnable.


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