b'WARRANTYGAHH Interior Kits, related component items and matching materials are guaranteed to be free of defects in product and workmanship at the time of shipment from our facility.For a period of two (2) years from the date of delivery to the first retail purchaser stitching of the kit discoloration of the material shrinkage of the material cracking or breaking of plastic componentsWe stand behind our products, and while we must protect against abuse and negligence, customer satisfaction is always the number one priority of our Warranty policy.RETURN POLICYAt GAHH, customer satisfaction is our #1 priority. Our Return Policy is intended to provide you the support you need to make the sale by allowing non-warranty product returns subject to the following restrictions. Please read each section carefully.DAMAGES AND SHORTAGESAll shipments must be inspected at the time of delivery. Visible damages and package shortages must be noted on the Bill of Lading and the delivery driver must sign the Bill indicating acknowledgement of the damage/shortage. Claims for shipping damage/shortages not identified at the time of delivery will be denied.Hidden damage and item shortages must be reported within 30 days of the invoice date. Claims submitted after 30 days will be denied.RETURNABLE ITEMS/RESTOCKINGMost of the items you purchase from GAHH are returnable, subject to restrictions and restocking charges, although some are not. Please make sure that you have the correct part number and color of the item before you place an order. Incorrect color is not a valid reason for a return. If you would like a color sample prior to ordering simply ask your Customer Service Representative and we will send you one. Items must be returned within 60 days of the Invoice Date.Non-Returnable Items include: cut roll goods such as carpet, vinyl or canvas less than a full hide of leather special order items items that are not original material and/or color discounted or clearance items individual seat components such as Headrests, Armrests, Bottoms, and BackrestsRestocking Charges: All returnable items have a 10% restocking chargeAll non-warranty, returned items must be new and in the original unopened packaging, Items that have been installed, attempted to be installed or opened are not acceptable for return.RETURN PROCEDURE Call your Customer Service Representative to obtain a Return Material Authorization(RMA) Number. You will need one of the following: your Purchase Order number, the Invoice number, or the Sales Order number. Issuing of an RMA number is not an automatic determination of warranty or eligibility for return, but simply a way to track the item.Write the RMA number on the outside of the package in LARGE letters using a marking pen. If the item is a Non-Warranty Return, call a courier service and send the item PREPAID to GAHH If the item is a Warranty Return, GAHH will issue a call tag and UPS will pick up the item Once received, GAHH will inspect the item to make a final determination on warranty or eligibility for returnITEMS RETURNED WITHOUT A VALID RMA NUMBER WILL BE RETURNED FREIGHT COLLECTAll prices are subject to change without notice.146'